Patient Access Supervisor
CHRISTUS System Office
CORP Revenue Cycle Business-55600
919 Hidden Ridge
Irving, TX 75038
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Supervises the inpatient/outpatient admissions functions in accordance with established policy. Supervises bed assignments and the completion of preliminary paperwork for patients entering the hospital. Verifies all insurance benefits assigned to the hospital to determine if insurance coverage meets the standards of admission per hospital policy. Coordinates with medical, nursing and accounting staff to ensure appropriate placement of patients and compliance with third party payers and other regulations. Reviews Admitting Department operations to ensure compliance with all applicable standards. FLSA Status: Non-ExempMAJOR RESPONSIBILITIES
Facility specific functions performed by Patient Access to be determined locally. Patient Access department performs patient registration, insurance verification and eligibility, pre-certification, upfront collection of co-payments, deductibles and prior balances, financial screening, scheduling functions, cashiering, cash posting, collect patient valuables, quality assurance and education, PBX, bed control, patient escort, and customer service.
- High School Diploma or equivalent required. Associate Degree in Business or Healthcare Administration preferred. Basic clerical sills, i.e., data entry, filling, good communication and organizational skills, excellent telephone etiquette. Knowledge of medical terminology, insurance carriers, PC Skills at 40 wpm. Experience dealing with the public a must. Demonstrate customer, team and interdepartmental orientation based on CQI principles.
- Two to three years of current experience in office management or equivalent in health care setting, wherein supervised at least one individual.
- Certified Healthcare Access Associate (CHAA) certification through National Association of Healthcare Access Management required.