Job Attributes

Work Schedule/Shift

Day

Job ID

5000438187906

Req. No

70033326

Job Title

Patient Access Representative - Centralized Scheduling

Region

CHRISTUS Southwestern Louisiana

Category

Customer Service

Division

Not Defined

Company

CHRISTUS Health

Travel

None

Facility

CHRISTUS St. Patrick Hospital-10100

Address

524 Dr Michael DeBakey Dr
Lake Charles, LA  70601
US

Type

Full Time

Apply Now Patient Access Representative - Centralized Scheduling Job in Lake Charles

Centralized Scheduling Representatives provide our award winning healthcare team with comprehensive administrative support. Centralized Scheduling Representatives serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. Patient Access Representatives support departmental teams and interact with patients, families, and health care providers.

Responsibilities include numerous procedural requirements such as managing data elements, determining financial status and obtaining requirements for self-pay patients, obtaining and appropriately routing orders received from various physicians, patients, and Document Delivery, entering demographic information when scheduling procedures, dispositioning Document Delivery and monitoring the appropriate queues for scheduling. This position requires the full understanding and active participation in fulfilling the Mission of CHRISTUS Health St. Patrick Hospital, and demonstrating behavior consistent with the Core Values
  • High school diploma or equivalent preferred. Associate degree preferred with emphasis in health/business related field
  • One year experience in hospital registration or a comparable position preferred
  • Proficiency in basic MS computer programs, telephone skills, general knowledge of printers, fax, copier, scanner, and credit card machines required
  • 45 wpm typing required
  • Must possess excellent customer service and organizational skills
  • Must be able to communicate effectively and professionally with patients, families, insurance companies, third party payers, and medical staff both verbally and written.
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