Provides office support to the Rehabilitation departments. Responsible for the clerical operation of the department including answering phones, scheduling, insurance authorizations for outpatient services, patient data input, customer service, charge reconciliation, and any other tasks assigned in order to support Rehabilitation Services. Must have experience in computer skills, must be able to type 35 words per minute and have basic math skills. Must have experience in medical billing and coding as well as insurance authorization/verification. Visual acuity and perceptive mental abilities are necessary. Decision making skills are needed to order supplies, schedule appointments and complete projects for theRehabilitation department. External customers include the patients, their families, the physician's and their staff, sales representatives and other health care professionals. Our internal customers are the patients and their families and other hospital staff. The consequence of errors could possibly be insufficient supplies, insufficient staffing, improper billing and loss of revenue. This position will also be privileged to confidential information. Assists therapists with care of whirlpool patients. This position supports Physical Medicine, Unit 42, Rehab Therapy, and Speech Pathology.
- High School Graduate or equivalent preferred. Experience in medical coding, billing and insurance authorization/verification
- Knowledge of computers and general office equipment. Good organizational skills. Must be able to communicate well , have excellent interpersonal skills, work with many interruptions. One year of office or clerical experience