Job Attributes

Work Schedule/Shift

8AM-5PM

Job ID

5000451084406

Req. No

70034615

Job Title

Member Services Rep I

Region

CHRISTUS System Office

Category

Healthcare

Division

Not Defined

Company

CHRISTUS Health

Travel

None

Facility

Corp USFHP-55100

Address

919 Hidden Ridge
Irving, TX  75038
US

Type

Full Time

Apply Now Member Services Rep I Job in Irving

The Customer Service Representative answers all incoming calls from sponsors, members, and providers, researches claim status, and assists in bringing resolution to claim problems. This position is also responsible for maintaining positive relationships with physicians, providers, and practice managers within the provider network. Provides high quality service daily to all callers. Assists with special projects as assigned.

A. Education/ Skills

  • High school diploma or GED equivalency

B. Experience

  • Minimum of 6 months experience in healthcare or medical related field
  • Good typing skills
  • Operating knowledge of computers using multiple programs simultaneously
  • Good telephonic skills in order to present information in an accurate and positive manner
  • Excellent written and oral communication skills
  • Ability to work independently and as a positive team player; requires daily direct supervision

C. Licenses, Registrations, or Certifications

  • None
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