The Medicare Sales Representative is responsible for educating seniors and the community about Medicare products; generating enrollment leads and referrals; enrolling seniors in the CHRISTUS Health Medicare Advantage plan; and presenting plan information at community-based seminars. This position is responsible for developing and maintaining leads which includes timely reporting and documentation of results for use by management.
At all times, this position must conduct themselves in full compliance with state and federal regulatory requirements.
Meets sales and sales development goals as assigned by management.
Submits enrollment applications in a complete and timely manner.
Conducts telemarketing activities, both inbound and outbound to respond to inquiries, generate appointments, and follow-up on leads, referrals, and re-marketing opportunities.
Responds and follows-up on leads which include entry of data into CHISTUS Health Plan Sales Tracking System.
Coordinates and implements strategies in an assigned territory and growing membership through face-to-face sales enrollment meetings, presentations, community and provider education sessions and social service outreach to existing and potential members.
Develops and maintains new contacts and/or partnerships in the community.
Conducts in-home presentations and community-based presentations and performs other activities in an effort to gain members and maintain and/or established positive relationships with providers, community and faith based organizations.
Develops and maintains new and existing provider and community-based organization relationships.
Participates in marketing events and exhibits as needed.
Identifies and enlists the cooperation of individuals, groups, social service agencies and other community organizations in educational and outreach activities.
Supports health and wellness education activities, referral of members to health education programs.
Acts as a viable resource to the membership and the community as needed.
Identifies cultural issues regarding current and potential members; communicate those issues and concerns to management immediately.
All other professional duties as assigned.