Job Attributes

Work Schedule/Shift

Day

Job ID

5000442411606

Req. No

70033791

Job Title

Intake Technician - Spine Program

Region

CHRISTUS Southeast Texas

Category

Nursing & Nursing Support

Division

Not Defined

Company

CHRISTUS Health

Travel

None

Facility

CHRISTUS St Elizabeth-00600

Address

2830 Calder Ave
Beaumont, TX  77702
US

Type

Full Time

Apply Now Intake Technician - Spine Program Job in Beaumont

The Intake Technician will serve as the initial point of contact for the comprehensive spine program. They are responsible for the collection and documentation of the patients' health information and will explain the intake, triage and navigation process to patients referred to the program. The Intake Technician will develop and maintain a positive working relationship with providers', provider's office staff and all colleagues participating in the referral network. This position is responsible for the coordination of referral/precertification management information between utilization management and providers via phone and/or faxed clinical information and for data entry of utilization management information submitted by on-site Case Managers and/or providers.

  • High School diploma or equivalent
  • Prior work experience in medical setting
  • Prior experience in hospitality or customer service role
  • Customer service focused
  • Professional phone etiquette
  • Strong sense of personal accountability and follow-through
  • Basic knowledge of medical insurance authorization process
  • Computer Proficient in Word, Excel and department specific software
  • Minimum of two (2) years in related working environment such as hospital, physician office, or managed care organization.
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