Job Attributes

Work Schedule/Shift

Not Available

Job ID

5000424912906

Req. No

70032097

Job Title

HR Shared Services Rep II

Region

CHRISTUS System Office

Category

Human Resources

Division

Not Defined

Company

CHRISTUS Health

Travel

None

Facility

CHRISTUS Health Corp Services-68700

Address

919 Hidden Ridge Dr.
Irving, TX  75038
US

Type

Full Time

Apply Now HR Shared Services Rep II Job in Irving

POSITION SUMMARY

The Customer Service Representative is responsible for responding to simple and complex HR inquiries from employees and managers via telephone, chat and the web-based case management/portal. The Customer Service Representative is also responsible for processing HR transactions that support Workforce Administration and some components Recruiting & Onboarding, Learning Administration, Benefits Administration, Payroll, and Rewards including employee data security and accuracy, and employee file and HR records maintenance.

This position is a full-time position and will report to the Manager of HR Shared Services.

POSITION QUALIFICATIONS

A. Education/Skills

  • Bachelor's Degree in HR or related field required.
  • PHR certification preferred.
  • Familiar with CHRISTUS HR processes and policies
  • Has knowledge of systems and technology that support CHRISTUS HR Shared Services (e.g. ADP)
  • Experience in data and record management
  • Strong analytical, problem solving, critical thinking, organizational skills
  • Possesses exceptional customer service skills
  • Strong collaboration and teamwork skills
  • Ability to identify complex problems and related information to develop and evaluate options and implement solutions
  • Experience in data and record management. Demonstrated ability in project management, planning, execution, monitoring, and controlling
  • Excellent written, oral, presentation, facilitation, and interpersonal communication skills
  • Ability to handle ambiguity in a fast-paced environment with multiple concurrent tasks and changing priorities

B. Experience

  • 2+ years experience in HR
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