Job Attributes

Work Schedule/Shift

Day

Job ID

5000431976006

Req. No

70032743

Job Title

Hospital Biller II

Region

CHRISTUS System Office

Category

Customer Service

Division

Not Defined

Company

CHRISTUS Health

Travel

None

Facility

Corp Tlra-57600

Address

2707 North Loop West
Houston, TX  77008
US

Type

Full Time

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POSITION SUMMARY

The role of Patient Account Specialist is to provide collection/reimbursement services for CHRISTUS TLRA. This involves performing collection activities related to follow-up and account resolution, and includes communication to patients, clients, reimbursement vendors, and other external entities, while adhering to all client, state and federal guidelines. The ability to work effectively with all types of people and resolve issues is critical. Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work processes for the active AR unit as well as the Bad Debt unit.

A. Education/Skills

  • High school diploma with a minimum of three years experience performing collection functions, preferably in a healthcare or patient care environment.
  • Solid knowledge and understanding of healthcare collections and reimbursement practices required. Works under general supervision. A certain degree of creativity and latitude is required

B. Experience

  • Must be able to work in a team environment, prioritize and organize multiple tasks, and meet deadlines.
  • Excellent interpersonal skills to effectively interface with internal and external clients and customers at all levels.
  • Must be able to work a flexible work schedule to include evenings and weekends.
  • PC skills in a Windows environment are required.
  • Knowledge and utilization of desktop applications to include Word and Excel is essential.
  • Professional appearance, excellent verbal communication and time management skills is a requirement.
  • Ability to initiate and follow through on projects and work independently with minimal supervision.

C. Licenses, Registrations, or Certifications:

  • None
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