Job Attributes

Work Schedule/Shift

Day

Job ID

5000399582006

Req. No

70029793

Job Title

Field Service Tech I

Region

CHRISTUS System Office

Category

Information Technology

Division

Not Defined

Company

CHRISTUS Health

Travel

None

Facility

CHRISTUS Information Mgmt-79100

Address

315 N San Saba St
San Antonio, TX  78207
US

Type

Full Time

Apply Now Field Service Tech I Job in San Antonio

The Field Services Technician is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade and maintenance of workstation and peripheral equipment.

  • Includes the resolution of problems reported by the Customer Support Center and the implementation of new functionality
  • Documentation and adherence to policies, procedures and standards of the organization is an important part of this position
  • Responsible for delivering high quality, cost effective solutions to all levels of users
  • Includes support for both the technology and processes
  • Responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole
  • Additional responsibilities include the preparation and execution of training sessions, documentation, written and oral communication, preparation of routine project status reports, and participation in department customer service programs

Education/Skills:

  • High school diploma or equivalency
  • Associates Degree and personal computer equipment service training or equivalent work experience preferred
  • PC, peripherals and desktop operating system knowledge
  • Knowledge of desktop operating system software

Experience:

  • 4 years of experience supporting and maintaining PC's

Licenses, Registrations, or Certifications:

  • A+ Hardware certification or equivalent experience
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