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Work Schedule/Shift

PRN

Job ID

5000487483106

Req. No

70038587

Job Title

Communications Operator- Communications- PRN

Region

CHRISTUS Good Shepherd

Category

Administrative/Clerical

Division

Not Defined

Company

CHRISTUS Health

Travel

None

Facility

GSMC - Marshall-15700

Address

811 S. Washington Ave.
Marshall, TX  75670
US

Type

PRN

Apply Now Communications Operator- Communications- PRN Job in Marshall

Answers all incoming calls and transfers calls to appropriate department. Supplies information to callers and keeps a record of calls placed. May perform clerical duties, receive visitors, and schedule appointments.
  • Certification/Licensure
  • Education
    • High school diploma or equivalent
    • Must demonstrate the ability to work well under pressure and handle complaints in an objective manner
    • Excellent customer service skills required
    • Excellent computer skills required
Experience
  • Previous switchboard experience required
  • Switchboard experience in a hospital setting preferred
  • Other Skills/Competencies
    • Ability to perform the essential functions of this position, with or without reasonable accommodation and without posing a direct threat to the health and safety of self or others. Ability to comply with all Good Shepherd policies and procedures that are job-related and consistent with business necessity. Ability to effectively communicate with patients and provide competent care as appropriate to the ages of patients served by this position.
  • Equipment/Skills
    • Calmly and appropriately responds to emergency situations; multi-task and prioritize, possesses problem-solving skills.
    • Ability to multi-task, analyze and interpret information simultaneously and effectively.
    • Must be able to operate a computer for inquiry and input purposes.
    • Must communicate clearly and effectively with all internal and external customers to include problem identification.
Bi-lingual English/Spanish preferred
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