Job Attributes

Work Schedule/Shift

Day

Job ID

5000395692406

Req. No

70029393

Job Title

Communications Management Liaison

Region

CHRISTUS System Office

Category

Healthcare

Division

Not Defined

Company

CHRISTUS Health

Travel

None

Facility

Corp USFHP-55100

Address

919 Hidden Ridge
Irving, TX  75038
US

Type

Full Time

Apply Now Communications Management Liaison Job in Irving

POSITION SUMMARY

This position is responsible for the daily management and coordination of Health Plan communications, including ensuring compliance with regulatory requirements, process tracking and management, and serving as a liaison to mail house vendors. In addition, this position will require project management for large-scale mailings.

MAJOR RESPONSIBILITIES
  • Oversee mailings for the health plan
  • Review and edit written materials prior to disbursement
  • Responsible for oversight and problem solving of mail house vendors
  • Detailed tracking of all mailed materials
  • Project management of communication projects
  • Coordination with business units
  • Ensure compliance review of all materials
  • All other duties as assigned

Compliance:

  • Responsible for ensuring member and provider compliance with marketing rules and regulations as dictated by law, regulations, and departmental policies and procedures
  • Responsible for maintaining tracking of written communications to members and providers

Departmental:

  • Attend, coordinate and assist in meetings and other outreach activities for the health plan prospects, members and external stakeholders as required. Assist with the development of meeting materials and coordination of events to ensure information is accurately reflected in the health plan materials and presentations
  • Collaborate and maintain open communication with all departments within CHRISTUS Health to ensure effective and efficient workflow and facilitate completion of tasks/goals
  • Follow CHRISTUS guidelines related to the Health Insurance Portability and Accountability Act (HIPAA) designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI)
  • Other duties as assigned
POSITION QUALIFICATIONS
  • Education/Skills:
    • Bachelor of Science required
    • Analytics ability to organize and prioritize work to meet deadlines
    • Good judgment, initiative and problem solving abilities
    • Ability to handle and resolve complex issues with little assistance
    • Excellent communication skills both verbal and written
  • Experience
    • Excellent written and oral communication skills, analytical and problems-solving skills, and interpersonal and teaming skills
    • Project management experience
    • Vendor Management
  • Licenses, Registrations, or Certifications:
    • Project management certification (Not required)
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