Job Attributes

Work Schedule/Shift

Days

Job ID

5000379085506

Req. No

70027581

Job Title

Case Management Assistant - Case Management

Region

CHRISTUS Santa Rosa

Category

Nursing & Nursing Support

Division

Not Defined

Company

CHRISTUS Health

Travel

None

Facility

CHRISTUS SRH New Braunfels Hos-31700

Address

600 N Union Ave
New Braunfels, TX  78130
US

Type

Full Time

Apply Now Case Management Assistant - Case Management Job in New Braunfels

This position provides technical and clerical support to the Case Managers and Social Workers for discharge arrangements, acute care placements, continued length of stay and levels of service are appropriate as provided. The Case Management Assistant provides support by timely arrangements per the established discharge plan. The assistance to Case Manager and Social Workers includes clerical duties such as faxing forms, completion and submission of clinical reviews; collaborate with the Care Management Team. The Care Management Assistant recieves all payers initial queries and documents authorization and notifies CM of the same. Additionally understands denial of services process and works with team members to appeal cases and assists team to ensure that 100% of admissions are authorized within 24 hours and concurrent reviews are communicated timely.

A. Education/Skills

  • High school diploma or equivalent is required.
  • Medical Office Secretary/Medical Assistant (MOS/MA) accreditation (optional).
  • Excellent verbal and written communication skills
  • Word processing skills/Computer skills
  • Attention to detail and accuracy
  • Ability to prioritize and manage multiple projects simultaneously
  • Follows through each aspects of work assignments to successful completion

B. Expertise

  • Requires one to two years of clerical experience, customer services, communication skills, computer skills, and communication skills to be the liaison between CSR and other facilities.
  • Experience in working in hospital environment and worked directly with patients/customers.
  • Medical terminology preferred.
  • Prefer bilingual
  • If LVN/LPN licensed, must have a minimum of two years of clinical experience.
  • Utilization management experience preferred. (optional)
  • Medical terminology required.
  • Significant applicable education and/or training may be considered.

C. Licenses, Registrations, or Certifications

  • MOS/MA accreditation or current LVN/LPN licensure (optional)
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